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The Question is:
I am trying to replace a failed disk drive on a VAX 4000-60. The first drive I
tried was the same part number as the failed drive (ST34573N (Seagate)) with
all of the jumpers installed the same as the original drive. I get a fatal
drive error when I try
to initialize the disk. The disk is recognized and show up as being online.
I have also tried RZ29L drives with the same problem. My system is able to
boot from, read and write to another disk so I don't suspect a controller
problem. I have tried 7 d
ifferent disks now all with the same problem and have also tried two different
VAX4000 systems running the same operating system, VMS 5.5-2. When I try to
do a standalone backup I get a file structure allocation error. Any ideas on
what I can do to get
a disk working or suggestions for a particular disk that will work?
The Answer is :
The OpenVMS Wizard is generally not in a position to provide hardware
support, nor to answer hardware-troubleshooting questions. (As was
mentioned in the introduction, the OpenVMS Wizard is familiar with
OpenVMS, but is generally not a StorageWorks, VAX, Alpha nor Itanium
hardware wizard.)
Please forward all questions that are centrally hardware questions or
hardware support requests -- and any questions that involve diagnosing
or resolving hardware problems -- directly to the HP hardware services
organization, or please contact your locally-prefered hardware support
organization for assistance.
Seven disks reacting similarly would tend to imply that the problem
lies somewhere other than with the disk(s), but that is obviously
not a certainty. Again, please contact your prefered hardware
support vendor directly for assistance with this and other similar
hardware maintenance matters.
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