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CTRLERR, fatal controller error? Bad Hardware?

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The Question is:

OpenVMS version is actually V6.2-1H3
My question is as follows, I am getting fatal controller errors when for
 example I try to copy a file as follows :-
AXPTJP$ copy errors.lis dskd:[dev.tracey]*.*
-RMS-F-WER, file write error
-SYSTEM-F-CTRLERR, fatal controller error
Or during our overnight backup from disk to tape I am getting the following :-
Starting DSKD:[DEV...] backup at  3-MAR-2004 03:02:47.15
%BACKUP-E-READVERR, virtual read error on file [DEV.TRACEY]NETSERVER.LOG;1510
 at block 5
-SYSTEM-F-CTRLERR, fatal controller error
I have already looked at help/message for all of the error messages, but they
 are no help, especially the ctrlerr message.
Any ideas as to what is happening

The Answer is :

  You have what appears to be a hardware problem, as stated in the help
  text.  Please contact your hardware support organization or HP Services
  for assistance with this and other hardware-related problems.
 CTRLERR,  fatal controller error
  Facility:     SYSTEM, System Services
  Explanation:  The exact meaning depends on the device. This message may
                indicate a hardware error...

answer written or last revised on ( 3-MAR-2004 )

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