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The Question is:
Hi! Alpha 4100 VMS V6.2-1H3. This customer4s machine has 4 SCSI adapters. One
of them (PKC) has a faulty disk. Since customer can4t stop the system rigth
now, he asked me a way to identify the SCSI adapter model (KZPSA, KZPAA
etc)without shutting down VMS
. From SDA I see PKC uses SYS$PKQDRIVER driver. From DCL I see only PK devices:
Device PKC0:, device type unknown, is online, error logging is enabled.
Error count 3 Operations completed 57
Owner process "" Owner UIC [SYSTEM]
Owner process ID 00000000 Dev Prot S:RWPL,O:RWPL,G,W
Reference count 0 Default buffer size 65535
The Answer is :
The OpenVMS Wizard is generally not in a position to provide hardware
support, nor to answer hardware-troubleshooting questions. (As was
mentioned in the introduction, the OpenVMS Wizard is familiar with
OpenVMS, but is generally not a StorageWorks, VAX, Alpha nor Itanium
hardware wizard.)
Please forward all questions that are centrally hardware questions or
hardware support requests -- and any questions that involve diagnosing
or resolving hardware problems -- directly to the HP hardware services
organization, or please contact your locally-prefered hardware support
organization for assistance.
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