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The Question is:
Running Pathworks v7.3 on Windows XP. Have a shared area on the Alpha which is
mapped as a network drive on the PC. When you look at the files in the shared
area through explorer you can see and open the files without difficulty but if
you try and open
one of the files from within a Office product ie Excel or Word you get a
message saying 'the folder is not accessible. The folder may be located in an
unavailable location, protected by password or the filename contains a / or \'
The Answer is :
Based solely on your rather old OpenVMS Alpha version, your Advanced
Server (PATHWORKS) server version is likely out-dated, and is also
potentially lacking necessary ECO kits.
Please seriously consider an OpenVMS Alpha upgrade, and an Advanced
Server (PATHWORKS) server upgrade. Please apply the mandatory ECO
kits for OpenVMS and for the Advanced Server (PATHWORKS) server.
This could be a known misbehaviour of the filename displays available
in certain older Advanced Server releases, a permissions problem, or
otherwise.
Please then contact the support center, as details of the particular
Advanced Server (PATHWORKS) server configuration will be required --
this current situation is most likely the server and not the PATHWORKS
32 client package that is most centrally involved here. (The PATHWORKS
32 client environment does not particularly directly provide the SMB
file access support, that capability is provided elsewhere within the
client environment in conjunction with the Advanced Server (PATHWORKS)
server environment.)
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