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The Question is:
Hi,
Have two clustered alpha 1000 with two redundant HS1CP controllers. My problem
is that some of the disks are doing mount verifications. On the controllers,
sometimes led #4 lights up on both, then other times it lights up on just one
controller or the o
ther. The error log was describing controller errors -- device interface HW
ERR and CNTRLR memory error. The device ID in the error log matches one of
the controllers with the above sequence event. What does led #4 on solid mean
and does it look as if
we have a bad controller. Hardware service replaced the cache module batteries
yesterday, but still have the problem with the mount verifications. He won't
be back until Monday.
Thanks,
The Answer is :
The OpenVMS Wizard is not a StorageWorks or Hardware Wizard, and not
particularly familiar with StorageWorks configurations, errors, nor
associated troubleshooting.
For hardware service information and for assistance troubleshooting
hardware or StorageWorks errors, please contact your hardware support
organization directly. If you wish to maintain your own hardware,
please review the availability of the Assisted Services program
referenced in the OpenVMS Frequently Asked Questions.
Your OpenVMS version is outdated and in need of an upgrade to a more
recent version.
You will want to ensure the controller firmware is current, and that
you have all mandatory OpenVMS ECO kits (and all kits applicable to
the particular storage configuration) applied.
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