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Third-party Hardware? (Fujitsu Tape)

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The Question is:

I have a Fujitsu M2483 3480 cartridge tape drive with single ended scsi hooked
 to an Alpha 2100A through an Infoserver 1000. The system at times think's the
 tape drive is write locked and will not write to a tape. The drive is not
 write locked and neither
 is the tape. The support people from Fujitsu say that the operating system of
 the Alpha is what is causing this error. I was wondering if you have any
 knowledge on this type of issue. Thank you.

The Answer is :

  Please first consider an upgrade to V7.2-2 or to V7.3-1 or more
  recent (as available), and please apply all mandatory ECO kits and
  any ECO kits that are specific to the SYS$MKDRIVER device driver.
  For general information on OpenVMS with third-party SCSI devices or
  with other third-party peripherals, please see the OpenVMS FAQ.
  (Please contact the vendor for assistance with integrating and testing
  the device -- device integration and testing is a non-trivial effort.)
  The TKZ series tape devices provide (supported) compatibility with
  IBM 3480, 3490 and/or 3490E series tape media cartridges.

answer written or last revised on ( 9-JUL-2003 )

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