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The Question is:
We have a homogeneous VMScluser of 4 ES45's at VMS 7.3 + required patches and
TCP/IP V5.1, ECO 4. We are printing to over 1,500 devices via 6,000 print
queues using TCPIP$TELNETSYM. We are sporadically encounteriing the same
error on various print queue
s:
....
%%%%%%%%%%% OPCOM 4-FEB-2003 11:53:50.19 %%%%%%%%%%% (from node M
at 4-FEB-2003 11:53:50.19)
Message from user SYSTEM on M
TCPIP$TELNETSYM - (M$RAORIS1) output_routine has no IO channel.
%%%%%%%%%%% OPCOM 5-FEB-2003 06:05:10.95 %%%%%%%%%%% (from node M
at 5-FEB-2003 06:05:10.95)
Message from user SYSTEM on M
TCPIP$TELNETSYM - (M$EGIS01) output_routine has no IO channel.
%%%%%%%%%%% OPCOM 6-FEB-2003 05:17:50.42 %%%%%%%%%%% (from node K
at 6-FEB-2003 05:17:50.41)
Message from user SYSTEM on K
TCPIP$TELNETSYM - (K$RAIS01) output_routine has no IO channel.
....
Typically, the print job bombs with the following error:
PRINT Job Termination
---------------------
Username: MAINTENANCE UIC: [PROD,MAINTENANCE]
Account: MAINT Finish time: 18-FEB-2003 05:21:59.83
Process ID: 12F325CC Start time: 18-FEB-2003 05:02:36.53
Owner ID: Elapsed time: 0 00:19:23.29
Terminal name: Processor time: 0 00:00:00.00
Remote node addr: Priority: 100
Remote node name: Privilege <31-00>: 00000000
Remote ID: Privilege <63-32>: 00000000
Remote full name:
Queue entry: 4490 Final status code: 010610D2
Queue name: L$RAPADM1
Job name: QRAPADM1_FMZN_L3_DQL1NURS
Final status text: %PSM-E-WRITEERR, error writing !AS
GETs from source: 1317
QIOs to printer: 771
Pages printed: 41
The Sysgen parameter CHANNELCNT has been increased from 1644 to 2560 but to no
avail.
This problem did not occur when the cluster was comprised of 4 AS1200's at VMS
7.1-2 using TCPWARE from Process Software.
The Answer is :
Please move to V5.3 with the current ECO, and please contact the support
center. Details on the particular printer(s) involved will be required,
as will details of the queue configuration.
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