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Third-party software? (zmodem)

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The Question is:

We provide our customers with the option to download files from our gateway by
 using the zmodem protocol, I know that you don't provide support on this
 software, but all I need to know is the meaning of an error message that
 appears in our log file, that
message is "128 %SYSTEM-W-DEVOFFLINE, device is not in configuration or not
Basically I need to know if that message is hardware related or if it points to
 a problem in our end, where can I find information related to that error
 message?. Any help will be apreciated.
Thanks, Jeremy.

The Answer is :

  Please contact the maintainer of zmodem for assistance.
  For the OpenVMS definition of this and of other OpenVMS error
  messages, please see HELP/MESSAGE and related resources.
  Whether or not zmodem uses the message similarly is not known.

answer written or last revised on ( 31-JAN-2003 )

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