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Problems with older TCP/IP and older PATHWORKS?

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The Question is:

We regularly experience UCX problems on our Alpha.  The symptoms almost always
 include being unable to to connect via Telnet, and will sometimes also affect
 connectivity to the Alpha shares.  While the problem is being experienced, the
 Alpha will reply to
 ping requests.  Checking Pathworks and UCX services show things OK, HOWEVER,
 performing [UCX sho comm /mem] will show small buffers reaching (or at) their
 peak value, with the wait count very high (no drops).  I increased the small
 buffer max to 2000, th
en to 4000 at Compaq's advice, but this has not fixed problem.  I also applied
 UCX ECO4 patch recently...no help there either.
Will greatly appreciate any help.  Thanks

The Answer is :

  Please move to supported product releases.
  This includes upgrading to OpenVMS V7.1-2 (and ECOs) or later, and to
  TCP/IP Services V5.0A (and ECOs) or later, and to the current PATHWORKS
  or Advanced Server release.

answer written or last revised on ( 2-JAN-2002 )

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