The Question is:
Hi Good day!
We had purchased an Alpha Server ES40 last year with NIC DE602-AA. We had
observed that every time our Local Area Network experienced an excessive
network traffic/broadcast the Alpha server can't access via TCP/IP and DECnet
unless we reboot the server. C
urrently the OS installed is OpenVMS 7.1-2 and UCX V4.2.
What would be the possible solution for this problem?
Your help will be very much appreciated.
Note: we already applied the patch dec-axpvms-vms-712_update-v0300-4.pcsi
The Answer is :
Please apply ALL mandatory updates for OpenVMS, and seriously consider
upgrading to the current (and supported) version of TCP/IP Services.
Check the negotiation setting via LANCP and via the console.
Check the switch.
Check the network segment traffic.
(The ECO search engine referenced in the OpenVMS FAQ can select all
ECO kits by installation rating, providing you with a list of kits
to install. Customers with support contracts can acquire articles
with lists of ECO kits from the support database.)
Please contact Compaq Customer Support for additional assistance. Some
specific details of the system and network configuration, of the network
packet storm, and of the state of the system after the packet storm will
be required. This in addition to information on the ECO kits installed.
(Please be forewarned: the support center will likely also request that
all of the the current mandatory and all of the relevent optional OpenVMS
ECO kits be applied to this system.)