HP OpenVMS Systems

Graphics Monitor Hardware Problem? (VRT19)

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The Question is:

 
I have hobbyist Dec3000-400
My VRT19 monitor cuts off the left
8 or 10 characters of text
 
Here is data on Monitor
 
Model GDM - 1960
VRT19-DA
Has RGB at video "in"
 
Have not found anything in FAQ or other
wizard questions that would deal with
this.
 
Thanks, Gary Prarat
 

The Answer is :

 
  Assuming you have DECwindows correctly configured, and assuming
  that the monitor is compatible with the particular graphics
  controller installed in the system, please either replace the
  monitor (clearly the simplest), or please contact your hardware
  service organization to get the monitor adjusted or repaired.
 
  Please see the OpenVMS FAQ for information on the Compaq Assisted
  Services (CAS) folks -- these Compaq folks can assist you with
  spare parts, depot repairs, and with hardware information and
  documentation and diagnostics.   You can obtain available hardware
  service documentation and procedures via CAS.
 
  The OpenVMS Wizard is somewhat uncomfortable providing you with
  details of internal hardware adjustments, given that this is a
  question of hardware (and not of OpenVMS), and given that your
  level of training and experience in this area is entirely unknown
  to the OpenVMS Wizard.
 

  

     

     
answer written or last revised on ( 9-APR-2001 )
     
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