 |
The Question is:
A user started to print a report to a LAT print queue, stopped it and started
the queue again using the start/que/search command.
This did not start printing again, possibly because the report was too small or
the string did not appear in the rest of the report.
My problem is that this seemed to cause the SYMBIONT_1 process on the box to
loop, causing the box to grind to a halt. Can anyone tell me what is this
process, why does is go into a loop, is there a patch for it.? This happens
intermediantly and I reall
y need a solution to it, can someone please help me.
The Answer is :
Assuming the SYMBIONT_1 process is running on the OpenVMS
system that was serving the print queue, the process is
likely the particular print symbiont process involved with
the LAT queue.
Please first check for and apply ECO kits for OpenVMS, for
LAT, for print symbionts, and for the queue manager. Also
check for any updates available for the remote LAT-capable
device. If your system and the remote LAT device are at
current ECO levels and the problem persists, please contact
the Compaq Customer Support Center -- expect to be asked for
information on the remote LAT device, on the exact command(s)
used, and anything that might be useful in reproducing the
particular problem.
|