The Question is:
Our AlphaServer 2100 4/2xx is running OpenVMS V6.2-1H3 and this system was
upgraded to an AlphaServer 2100 5/250. To perform this task, I was using the
CPU Upgrade manual, AlphaServer 2x00/2100A Series CPU Upgrade (EK-KN470-IN.
C01). I performed the step
in the manual to clear arc nvram by entering the following command at the
P00>>> prompt, clear_arc_nvram. The rest of the installation went fine, until
I tried to bring up VMS for the final time and that is when DECwindows V1.2-4
did not come up and gave
me the following message, %DECW$DEVICE-I-NODEVICE, no graphics devices found.
Before the sytem was upgraded, DECwindows was working fine. We're using an ATI
Mach64 graphics board that is in EISA Slot 1 and the rest of the EISA slots
are empty. I rebuilt EISA and loaded the configuration file, ISA6400.CFG from
ECU V1.11 for the ATI
Mach64 board. I see the board was added to the configuration but DECwindows
does not come up.
I checked the environment variables at the P00>>> prompt, show console and it
is set to graphics. The window_system paramter in SYSGEN is set to a 1. I
verified the DECwindow section in FAQ and didn't see anything that jumped out
at me. The items in this
section was verified on the system and the system was rebooted each time.
I think when I did the command, clear_arc_nvram some parameter or variable got
cleared and causing DECwindows not to come up. When the ATI Mach64 board was
added to the EISA configuration, I looked at the Advanced settings on this
board and the defaults f
or the board was displayed in a read-only fashion. The firmware is at V5.3-6.
Any information or insight to this problem would be appreciated.
The Answer is :
If the console is set to graphics and the console can see the specified
device, this is an OpenVMS or DECwindows problem. If the console cannot
see the device, this is a configuration, ECU, or console problem.
The usual ECU sequence is:
1. run the ECU tool
2. select Step 2: Add or remove boards
3. select the slot containing the option card.
4. select OK-Enter to read the ECU configuration files (.CFG)
5. From the displayed list of configuration files, select
STANDARD VGA CONTROLLER (PHI8041.CFG)
6. Select the slot containing the mach64-gx option card
7. Press F10 to return to the main menu
8. Select Step 5: Save and exit to save the configuration and
exit ECU to the ARC or SRM console.
9. Remove the ECU floppy and reinintialize the system.
If the above fails, please contact the Compaq Customer Support Center
directly, as resolution of this will require additional inquiries.