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Application IP ports non-responsive?

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The Question is:

I am running UCX version 4.2 and I am seeing the following error.  We have an
 application that accesses two tcp high ports, 15030 and 15040.  Everything
 works fine till there is a period of inactivity.  At that time the ports
 become non responsive.  The A
lpha system says that they are still listening but do not respond.  What could
 this be?  Or is there a way to automatically reset the port after a period of

The Answer is :

  Please upgrade to TCP/IP V5.0A as a first step.  Then (if the
  problem persists) please contact the Compaq Customer Support
  Center, as information on the local IP environment and the
  application and the source code involved will very likely be
  required to resolve this.  Once sufficient information is
  available to reliably reproduce this problem, a solution can
  then likely be determined and provided.

answer written or last revised on ( 20-JUN-2000 )

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