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Help with Hardware Problem? (Mouse)

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The Question is:

The mouse that was shipped with the alphaserver is erratic. Is this a software
 problem? If buying a new one will fix the problem please point me in the right
alphaserver 800 retired system.
Thanks for your help. I have research your site and could not find this

The Answer is :

  Please contact your hardware support organization.
  This can range from a hardware problem in the mouse itself, in the
  mouse wiring, or the host controller to a simple case of gunk built
  up in the mouse, or a problem with the mouse sensor.

answer written or last revised on ( 6-JUN-2000 )

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