The Question is:
I get this error when large or small print jobs try to print automatically over
a weekend unattended. -SYSTEM-F-LINKDISCON, network partner disconnected
logical link. I am running UCX vs 4.2 eco 3. Now what.
The Answer is :
Your first order of business is to ensure that the network remains
available, that the IP link remains available, that the printer
remains available, that the controller-level and IP-level counters
do not report unusual events, and no cleaning staff unplugs some key
network widget to plug in a vacuum cleaner (or other similar tale of
You will also want to determine if this is triggered by the printer
simply not being (quickly) ready when the print job is queued.
Sometimes an idle printer is not (quickly) ready to accept a new job.
If so, please see the UCX$TELNETSYM_IDLE_TIMEOUT and the related retry
settings (Telnet or LPR/LPD), as well as various other details covered
in topic 1020.
Also, an upgrade to OpenVMS Alpha V7.1-2 (or later) and to TCP/IP
Services V5.0A (or later, as available) is recommended.
Please contact the Compaq Customer Support Center directly. Details
on the protocol (lpr/lpd or telnet) will be required, as well as
details on the IP settings, as well as details on the printer and the
printer NIC, will likely be required.)