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How OpenVMS is Addressing Customer Concerns

Our goal for satisfying customer concerns about the year 2000 can be summarized in a single statement:

  • "We will ensure that our products work without problems through the transition to the year 2000 and beyond."
We decided that the best way to address customer concerns was to launch a complete and formal initiative that addresses the whole OpenVMS environment --- that is, the operating system and all other products that are usually packaged with it. The goals of the OpenVMS Year 2000 Initiative are as follows:
  • To ensure Year 2000 readiness of OpenVMS software In the OpenVMS software environment, many interfaces and layered software components operate on the Year 2000-ready core of the OpenVMS operating system. We have ensured that these interfaces and layers of software are also ready for the transition to the year 2000.

  • To conform to DIGITAL's new Year 2000 Warranty DIGITAL stands behind the Year 2000 readiness of its products with a Year 2000 Warranty on its Year 2000-ready products. This warranty has been created specifically to cover Year 2000-ready products. Our goal is to ensure that OpenVMS software and its layered products meet the requirements of this new warranty.

  • To maintain OpenVMS quality OpenVMS and its layered software products have traditional strengths (for example, 24x365 operation and disaster tolerance) and top-in-class quality that we will maintain by ensuring that all our products can smoothly and seamlessly make the transition to the year 2000 and beyond.

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